A Thank You

Wow, I haven't posted in a while. Not cuz I didn't want to but, the personal life has been a bit hectic lately. Not surprisingly it trumped the blogging, but I'm back so hopefully I can start to be a little more regular. Probably not as regular as as our favorite pill poppers call with the neverending question "When can I have my vicodans?" but close.


So I just have the urge to heap praise on my pharmacists today. I have been very lucky tech. In all the years I've worked I can count on one hand the number of truly horrible pharmacists I've worked for. What made those pharmacists horrible? Attitude mostly, they were all basically what I would describe as Anti-Pharmacists. Most pharmacists would be the first to tell you that a tech can make or break your day. Its the same for us. We'll gladly lay in front of an old lady's walker just to give you time to run to the bathroom before she traps you at the consultation window with her 30 gallon garbage bag full of meds. What will make us this loyal you ask? Its simple really. If you treat us well, give a little praise every now and then where its due and have our backs when red faced customers are screaming that we messed up their insurance and "it can't possibly cost $1.05 its supposed to be free!"

Where I work now we tend to get yelled at a lot. We are just down the street from the country club if that tells you anything. Most of our patients are the local Dr's and their families, lawyers, judges. I'm not saying all of them but a good portion of them have the mentality that if they say jump we shouldn't ask how high but should instead immediately do it and read their mind to know how high. It leads to a lot of people being nasty to us. I had a woman pull into the drive through recently. I picked up the phone and said "May I help you?" Her response was "Smith, look in the refrigerator." My pharmacist at the time was Dr. Cookie. He looked at me and said, "No." Then took the phone and said, "May I help you?" She repeated the same line to him. He said, " So you are picking one up?" She looked at him like he had two heads. He ignored her and said, " If you need to pick one up I need the full name of the person the prescriptions for." You could tell it made her angry but she finally complied, and he got her prescription for her and finished out the transaction. I know it may seem silly but if I had done the same thing she would have complained and I'd probably have been reprimanded. He could do it without fear and did. So for all of you awesome pharmacists who treat us as team members and not lackeys and who actually value our help and opinions. I love you. I will do anything I can to make your day better. Thanks for being Awesome